About Us
An Introduction to Livingways Care Services
Livingways Care Services is a company established with virtue of delivering excellent and distinctive care services. It is in our DNA to provide you with care that is of highest quality and effective standard of care, ensuring independence, always fulfilling potential and quality of life.
What makes us and our services different? Simply, that we put you, the customer first. We understand the significance of listening to our customers to ensure that we deliver the highest standards of care and support to reach your goals, ensuring that you remain independent, and your wishes are respected. We will help you to achieve this through effective planning to provide the support to meet your needs. Our service is based on honest, open, transparent, knowledge of home care services.
Our services are flexible and available for 24 hours a day, 365 days a year, respond to your changing priorities and needs. We work together with families to keep our customers in control of their own care as far as they are able. That is why we always listen carefully to what you tell us about how you want to receive your care and support.
Our team are highly trained, excellently experienced and dedicated to our company values and objectives. Our trained staff takes a professional and compassionate approach towards individual needs, looking to make a positive contribution to those they support and care for. Using Livingways Care Services will give you access to a wealth of experience from a variety of committed professionals.
The work of our care workers ranges from every aspect of personal care and home management for service users with high needs (e.g., bathing, toileting, dressing, laundry, meal preparation, housework, bills paying etc), to daily monitoring and general support for those who are managing to meet much of their own care needs (e.g., appointments, prompting to take medication, mobility and functional task assistance, general living support).
Our Mission and Values
- Making time to get to know you and creating care plans that are a perfect fit for your physical, emotional and social needs and goals.
- Recognising and valuing your capabilities and building on them to improve your independence and self-esteem.
- Treating our Service Users with dignity and respect at all times. Ensuring our Service users is treated equally. Allowing them to have their privacy, also to encourage and support our Service Users to remain independent in their home environment and community.
- Finding creative solutions to your challenges, fulfilling potentials and enhancing your quality of life.
- Working in partnership with you, your family and other healthcare professionals.
- Investing in our people to bring you skilled care workers, you can have confidence in.
- Ensuring you’re supported by constant, reassuringly familiar faces selected for you with your needs and your lifestyle in mind.
- Earning your trust and delivering a consistently reliable service.
- Working to the highest quality standards and making regular checks to ensure you have an excellent care experience.
STRAIGHT FORWARD
We have honest conversations about real issues in order to make a difference. We keep things simple, easy to understand.
RESPECTFUL
We care, show kindness for all and encourage the sharing of different perspectives and ideas - because that’s how we learn.
HONEST
Each of us has a voice, a responsibility to use it, a right to be listened to and to receive a response.
RELIABLE
We keep our promises by doing what we said we’d do.
ACCOUNTABLE
We take responsibility and pride in making a positive difference.
Our People
COMPASSIONATE
We only select care workers who are warm, kind, patient and will show you the level of care would give their own family.
RESPECTFUL
Our staff are trained to respect you, your home, lifestyle and choices. You will never feel compromised or judged.
DIVERSE
Our workforce is as richly diverse as our customer base so we can match you with care workers who instinctively understand your culture and lifestyle.
HIGHLY TRAINED
Nationally recognised Care Certificate and extensive specialist training means our team are highly skilled to support you with varied health conditions.
THOROUGHLY VETTED
Enhanced DBS and full reference checks offer you ensure our staff meet our high standards, protecting you and offering peace of mind.
Why Choose Livingways Care Services
- Our person-centered approach that focuses on your individual needs, goals and preferences.
- Our enabling style that respects and extends your capabilities.
- Our emphasis on partnership – you’ll be involved in designing your care every step of the way.
- We offer you true choice and control – your care is directed by you.
- Exceptionally responsive services driven by the latest home care technology.
- 24-hour emergency telephone support for complete peace of mind.
- Highly skilled, well trained care professionals who you can have complete confidence in.
- Our unwavering focus on quality and client satisfaction.
- We’re well-established provider with vast experience – we know what works and what doesn’t and always welcome our clients’ feedback.
Our Services
Contact Us
64-66 Wingate Square
Clapham Old Town
London
SW4 0AF
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